Shipping Policy

All small packages are sent first class royal mail. Some larger parcels may be sent out via courier and will be tracked.

We aim to despatch all blades and scissors to be sharpened the day they come in. The next day at the latest. 

Clipper repairs will be sent the following day, unless the parts required are un available. Any lead times will be communicated to the customer.

Return & Exchange Policy

We have a 14 day returns period, if you are un happy with your purchase please inform us within 14 days of the sale. When we receive the purchase back in re saleable condition. We will refund the sale.


If you are unhappy with any aspect of your sale or our service please contact us:


Battery Returns and disposal

Industrial Batteries
As a producer of industrial batteries under the Waste Batteries and Accumulators
Regulations 2009, we duncan veterinary services produce NiCd and Nimh batteries. We are obliged to take back free of
charge, waste industrial batteries supplied to an end user for treatment and recycling. We are
required to do this in any calendar year we place new industrial batteries on the market. If
any of our customers or in certain cases other end users, require us to take back Industrial
batteries, they should contact us at or tel: 07859825114. We will agree the necessary arrangements for the return, proper treatment and
recycling of the waste industrial batteries.